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How do I add a charge card to my account?

How you add a charge card depends on whether you use the app or the platform.

In the STROOHM App (personal charge card)

Go to Me, open your personal wallet (under Wallets and payments) and tap + Add charge card. Then choose one of these options:

  • Read NFC card: scan the charge card with your phone (your phone and charge card must support NFC).

  • Pair via charge point: choose your charge point and scan the charge card on the charge point within 60 seconds.

  • Enter card number manually: the number printed on your charge card, with 8, 14, 16 or 20 characters.

Give the charge card a name and tap Pair charge card. If the number on your card has the format BE-OHM-XXXXX-X or BE-PLUG-XXXXX-X, you cannot enter it manually. In that case, contact the helpdesk.

Can't find your personal wallet straight away? Have a look at the STROOHM App demo.

On the STROOHM Platform (company charge card, for fleet managers)

  1. Go to Accounts, open your account and click the Charge keys tab.

  2. Click + New and enter the ID of the charge card (RFID identification, printed on the card). A name is optional.

  3. Optionally set which networks the card works on, who it is assigned to and until when it is active.

  4. Click Pair charge key.

To add many cards at once, use the arrow next to + New (fill in a template, upload a CSV or paste data).


Keywords:

Charge card | Charging card | Charging badge | Charging key fob | Public charging | Add to profile | Activate

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