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https://faq.stroohm.com/fr/articles/9766512-comment-se-deroule-le-remboursement-de-mes-frais-de-recharge 2026-10-15T12:06:24Z https://faq.stroohm.com/nl/articles/9766512-hoe-gebeurt-de-terugbetaling-van-mijn-laadkosten 2026-10-15T10:18:50Z https://faq.stroohm.com/en/articles/9843657-is-my-charging-station-compatible-with-the-app 2026-10-15T12:08:39Z https://faq.stroohm.com/fr/articles/9843657-ma-borne-de-recharge-est-elle-compatible-avec-l-application 2026-10-15T12:08:33Z https://faq.stroohm.com/nl/articles/9843657-is-mijn-laadstation-compatibel-met-de-app 2026-10-15T10:18:53Z https://faq.stroohm.com/en/articles/9867323-what-can-i-do-with-the-alfen-eve-connect-app 2024-09-12T15:11:16Z https://faq.stroohm.com/fr/articles/9867323-que-puis-je-faire-avec-l-application-alfen-eve-connect 2024-09-12T15:14:41Z https://faq.stroohm.com/nl/articles/9867323-waarvoor-kan-ik-de-alfen-eve-connect-app-gebruiken 2024-09-12T15:10:58Z https://faq.stroohm.com/en/articles/9882294-how-do-i-use-my-charge-card 2026-10-15T11:58:20Z https://faq.stroohm.com/fr/articles/9882294-comment-utiliser-ma-carte-de-recharge 2026-10-15T11:58:15Z https://faq.stroohm.com/nl/articles/9882294-hoe-gebruik-ik-mijn-laadpas 2026-10-15T10:18:03Z https://faq.stroohm.com/en/articles/9887329-the-app-shows-multiple-charging-stations-how-do-i-know-which-one-to-choose 2024-09-17T12:00:10Z https://faq.stroohm.com/fr/articles/9887329-l-application-affiche-plusieurs-bornes-de-recharge-comment-savoir-laquelle-choisir 2024-09-17T12:00:53Z https://faq.stroohm.com/nl/articles/9887329-de-app-toont-meerdere-laadstations-hoe-weet-ik-welke-ik-moet-kiezen 2024-09-17T11:59:54Z https://faq.stroohm.com/en/articles/9887338-the-app-can-t-find-my-charging-station-what-can-i-do 2024-09-17T12:03:36Z https://faq.stroohm.com/fr/articles/9887338-l-application-ne-trouve-pas-ma-borne-de-recharge 2024-09-17T12:04:24Z 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https://faq.stroohm.com/en/articles/17436459-my-employees-get-a-message-that-the-company-wallet-is-not-available-what-does-that-mean 2026-10-15T12:15:50Z https://faq.stroohm.com/fr/articles/17436459-mes-collaborateurs-recoivent-le-message-que-le-portefeuille-de-l-entreprise-n-est-pas-disponible-qu-est-ce-que-cela-signifie 2026-10-15T12:15:44Z https://faq.stroohm.com/nl/articles/17436459-mijn-medewerkers-krijgen-de-melding-dat-de-bedrijfswallet-niet-beschikbaar-is-wat-betekent-dat 2026-10-08T16:06:18Z https://faq.stroohm.com/en/articles/17436468-how-do-i-export-my-charging-sessions-csv 2026-10-15T11:45:58Z https://faq.stroohm.com/fr/articles/17436468-comment-exporter-mes-sessions-de-recharge-csv 2026-10-15T11:45:51Z https://faq.stroohm.com/nl/articles/17436468-hoe-exporteer-ik-mijn-laadsessies-csv 2026-10-08T16:06:18Z https://faq.stroohm.com/en/articles/17436484-where-can-i-find-my-employees-home-charging-sessions 2026-10-15T12:14:06Z https://faq.stroohm.com/fr/articles/17436484-ou-trouver-les-sessions-de-recharge-a-domicile-de-mes-collaborateurs 2026-10-15T12:14:00Z https://faq.stroohm.com/nl/articles/17436484-waar-vind-ik-de-thuislaadsessies-van-mijn-medewerkers 2026-10-08T16:06:19Z https://faq.stroohm.com/en/articles/17436513-where-do-i-set-the-home-charging-reimbursement-rate 2026-10-15T12:14:18Z https://faq.stroohm.com/fr/articles/17436513-ou-configurer-le-tarif-du-remboursement-de-la-recharge-a-domicile 2026-10-15T12:14:12Z https://faq.stroohm.com/nl/articles/17436513-waar-stel-ik-het-tarief-van-de-thuislaadvergoeding-in 2026-10-08T16:06:19Z https://faq.stroohm.com/en/articles/17436546-why-do-some-reimbursements-still-need-to-be-approved 2026-10-15T12:13:54Z https://faq.stroohm.com/fr/articles/17436546-pourquoi-certains-remboursements-doivent-ils-encore-etre-approuves 2026-10-15T12:13:48Z https://faq.stroohm.com/nl/articles/17436546-waarom-moeten-sommige-terugbetalingen-nog-goedgekeurd-worden 2026-10-08T16:06:19Z https://faq.stroohm.com/en/articles/17436600-how-is-the-new-monthly-invoice-structured 2026-10-15T12:15:23Z https://faq.stroohm.com/fr/articles/17436600-comment-la-nouvelle-facture-mensuelle-est-elle-structuree 2026-10-15T12:15:17Z https://faq.stroohm.com/nl/articles/17436600-hoe-wordt-de-nieuwe-maandfactuur-opgebouwd 2026-10-08T16:06:20Z https://faq.stroohm.com/en/articles/17436611-why-are-the-transaction-details-no-longer-included-with-my-invoice 2026-10-15T12:15:36Z https://faq.stroohm.com/fr/articles/17436611-pourquoi-le-detail-des-transactions-ne-figure-t-il-plus-sur-ma-facture 2026-10-15T12:15:30Z https://faq.stroohm.com/nl/articles/17436611-waarom-staan-de-transactiedetails-niet-meer-bij-mijn-factuur 2026-10-08T16:06:20Z https://faq.stroohm.com/en/articles/17436619-what-is-the-monthly-subscription-fee 2026-10-15T12:15:09Z https://faq.stroohm.com/fr/articles/17436619-quel-est-le-cout-mensuel-de-l-abonnement 2026-10-15T12:15:01Z https://faq.stroohm.com/nl/articles/17436619-wat-is-de-maandelijkse-abonnementskost 2026-10-08T16:06:21Z https://faq.stroohm.com/en/articles/17436640-does-my-direct-debit-automatically-continue-on-the-new-platform 2026-10-15T12:17:27Z https://faq.stroohm.com/fr/articles/17436640-ma-domiciliation-continue-t-elle-automatiquement-sur-la-nouvelle-plateforme 2026-10-15T12:17:21Z https://faq.stroohm.com/nl/articles/17436640-loopt-mijn-domiciliering-automatisch-door-op-het-nieuwe-platform 2026-10-08T16:06:21Z https://faq.stroohm.com/en/articles/17436668-i-can-t-charge-no-payment-method-is-linked-what-should-i-do 2026-10-15T11:56:41Z https://faq.stroohm.com/fr/articles/17436668-je-ne-peux-pas-recharger-aucun-moyen-de-paiement-n-est-lie-que-faire 2026-10-15T11:56:36Z https://faq.stroohm.com/nl/articles/17436668-ik-kan-niet-laden-er-is-geen-betaalmethode-gekoppeld-wat-moet-ik-doen 2026-10-08T16:06:22Z https://faq.stroohm.com/en/articles/17436703-my-account-is-blocked-because-of-unpaid-invoices-what-now 2026-10-15T12:16:02Z https://faq.stroohm.com/fr/articles/17436703-mon-compte-est-bloque-pour-factures-impayees-que-faire 2026-10-15T12:15:56Z https://faq.stroohm.com/nl/articles/17436703-mijn-account-wordt-geblokkeerd-wegens-onbetaalde-facturen-wat-nu 2026-10-08T16:06:22Z https://faq.stroohm.com/en/articles/17436736-i-received-a-payment-link-but-my-previous-invoices-were-paid-by-direct-debit-am-i-paying-twice-now 2026-10-15T12:17:14Z https://faq.stroohm.com/fr/articles/17436736-j-ai-recu-un-lien-de-paiement-mais-mes-anciennes-factures-etaient-payees-par-domiciliation-est-ce-que-je-paie-deux-fois 2026-10-15T12:17:08Z https://faq.stroohm.com/nl/articles/17436736-ik-ontving-een-betaallink-maar-mijn-vroegere-facturen-gingen-via-domiciliering-betaal-ik-nu-dubbel 2026-10-08T16:06:23Z https://faq.stroohm.com/en/articles/17436771-why-is-there-no-vat-on-my-invoice-from-monta-aps 2026-10-15T12:19:04Z https://faq.stroohm.com/fr/articles/17436771-pourquoi-n-y-a-t-il-pas-de-tva-sur-ma-facture-de-monta-aps 2026-10-15T12:18:59Z https://faq.stroohm.com/nl/articles/17436771-waarom-staat-er-geen-btw-op-mijn-factuur-van-monta-aps 2026-10-08T16:06:23Z https://faq.stroohm.com/en/articles/17436781-why-am-i-being-charged-25-vat 2026-10-15T12:18:52Z https://faq.stroohm.com/fr/articles/17436781-pourquoi-une-tva-de-25-est-elle-facturee 2026-10-15T12:18:46Z https://faq.stroohm.com/nl/articles/17436781-waarom-wordt-er-25-btw-aangerekend 2026-10-08T16:06:23Z https://faq.stroohm.com/en/articles/17436792-how-is-the-home-charging-reimbursement-calculated 2026-10-15T12:11:36Z https://faq.stroohm.com/fr/articles/17436792-comment-le-remboursement-de-la-recharge-a-domicile-est-il-calcule 2026-10-15T12:11:30Z https://faq.stroohm.com/nl/articles/17436792-hoe-wordt-de-vergoeding-voor-thuisladen-berekend 2026-10-08T16:06:24Z https://faq.stroohm.com/en/articles/17450495-my-charging-station-is-getting-a-new-owner-what-do-i-need-to-do 2026-10-15T12:09:40Z https://faq.stroohm.com/fr/articles/17450495-ma-borne-de-recharge-change-de-proprietaire-que-dois-je-faire 2026-10-15T12:09:34Z https://faq.stroohm.com/nl/articles/17450495-mijn-laadpaal-krijgt-een-nieuwe-eigenaar-wat-moet-ik-doen 2026-10-08T16:07:05Z https://faq.stroohm.com/en/articles/17450504-how-much-does-an-on-site-intervention-on-my-charging-station-cost 2026-10-15T12:09:03Z https://faq.stroohm.com/fr/articles/17450504-combien-coute-une-intervention-sur-ma-borne-de-recharge 2026-10-15T12:08:57Z https://faq.stroohm.com/nl/articles/17450504-wat-kost-een-interventie-aan-mijn-laadpaal 2026-10-09T13:48:50Z https://faq.stroohm.com/en/articles/17450510-my-charge-point-was-not-transferred-to-the-stroohm-platform-why 2026-10-15T11:36:08Z https://faq.stroohm.com/fr/articles/17450510-mon-point-de-recharge-n-a-pas-ete-transfere-vers-le-stroohm-platform-pourquoi 2026-10-15T11:36:02Z https://faq.stroohm.com/nl/articles/17450510-mijn-laadpunt-werd-niet-naar-het-stroohm-platform-overgezet-waarom 2026-10-08T16:07:53Z https://faq.stroohm.com/en/articles/17450521-the-app-recommends-a-firmware-update-what-do-i-need-to-know 2026-10-15T12:03:19Z https://faq.stroohm.com/fr/articles/17450521-l-application-recommande-une-mise-a-jour-du-firmware-que-dois-je-savoir 2026-10-15T12:03:13Z https://faq.stroohm.com/nl/articles/17450521-de-app-raadt-een-firmware-update-aan-wat-moet-ik-weten 2026-10-08T16:06:24Z https://faq.stroohm.com/en/articles/17450523-can-you-repair-my-charging-station-remotely 2026-10-15T12:04:35Z https://faq.stroohm.com/fr/articles/17450523-pouvez-vous-reparer-ma-borne-de-recharge-a-distance 2026-10-15T12:04:29Z https://faq.stroohm.com/nl/articles/17450523-kunnen-jullie-mijn-laadpaal-op-afstand-herstellen 2026-10-08T16:07:06Z https://faq.stroohm.com/en/articles/17450527-my-charging-station-charges-but-the-app-shows-disconnected-and-sessions-are-not-registered-why 2026-10-15T12:04:59Z https://faq.stroohm.com/fr/articles/17450527-ma-borne-recharge-bien-mais-l-application-affiche-deconnectee-et-les-sessions-ne-sont-pas-enregistrees-pourquoi 2026-10-15T12:04:53Z https://faq.stroohm.com/nl/articles/17450527-mijn-laadpaal-laadt-wel-maar-de-app-toont-verbroken-en-sessies-worden-niet-geregistreerd-waarom 2026-10-08T16:06:25Z https://faq.stroohm.com/en/articles/17450535-my-charging-station-shows-offline-or-disconnected-what-can-i-do-myself 2026-10-15T12:04:22Z https://faq.stroohm.com/fr/articles/17450535-ma-borne-de-recharge-est-hors-ligne-ou-deconnectee-que-puis-je-faire-moi-meme 2026-10-15T12:04:16Z https://faq.stroohm.com/nl/articles/17450535-mijn-laadpaal-staat-op-offline-of-verbinding-verbroken-wat-kan-ik-zelf-doen 2026-10-08T16:07:06Z https://faq.stroohm.com/en/articles/17450540-i-have-a-private-charge-card-and-a-company-charge-card-are-they-billed-separately 2026-10-15T11:56:05Z https://faq.stroohm.com/fr/articles/17450540-j-ai-une-carte-de-recharge-privee-et-une-carte-de-recharge-d-entreprise-sont-elles-facturees-separement 2026-10-15T11:55:59Z https://faq.stroohm.com/nl/articles/17450540-ik-heb-een-privelaadpas-en-een-bedrijfslaadpas-worden-die-apart-afgerekend 2026-10-08T16:07:07Z https://faq.stroohm.com/en/articles/17450574-my-charge-card-does-not-work-abroad-or-at-some-public-charging-stations-why 2026-10-15T12:01:11Z https://faq.stroohm.com/fr/articles/17450574-ma-carte-de-recharge-ne-fonctionne-pas-a-l-etranger-ou-sur-certaines-bornes-publiques-pourquoi 2026-10-15T12:01:05Z https://faq.stroohm.com/nl/articles/17450574-mijn-laadpas-werkt-niet-in-het-buitenland-of-op-sommige-publieke-laadpalen-hoe-komt-dat 2026-10-08T16:06:25Z https://faq.stroohm.com/en/articles/17450581-my-charge-card-works-at-public-charge-points-but-not-at-one-particular-charge-point-why 2026-10-15T12:01:25Z https://faq.stroohm.com/fr/articles/17450581-ma-carte-de-recharge-fonctionne-sur-les-bornes-publiques-mais-pas-sur-un-point-de-recharge-precis-pourquoi 2026-10-15T12:01:18Z https://faq.stroohm.com/nl/articles/17450581-mijn-laadpas-werkt-publiek-maar-niet-op-een-bepaald-laadpunt-hoe-komt-dat 2026-10-08T16:06:26Z https://faq.stroohm.com/en/articles/17450590-how-long-does-it-take-before-a-re-paired-charge-card-works 2026-10-15T12:00:46Z https://faq.stroohm.com/fr/articles/17450590-combien-de-temps-faut-il-avant-qu-une-carte-de-recharge-re-associee-fonctionne 2026-10-15T12:00:40Z https://faq.stroohm.com/nl/articles/17450590-hoelang-duurt-het-voordat-een-opnieuw-gekoppelde-laadpas-werkt 2026-10-08T16:07:07Z https://faq.stroohm.com/en/articles/17454537-is-the-nexxtender-powerdale-smart-cable-still-available 2026-10-15T12:41:54Z https://faq.stroohm.com/fr/articles/17454537-la-smart-cable-nexxtender-powerdale-est-elle-encore-disponible 2026-10-15T12:41:54Z https://faq.stroohm.com/nl/articles/17454537-is-de-nexxtender-powerdale-smart-cable-nog-beschikbaar 2026-10-15T12:37:37Z https://faq.stroohm.com/en/articles/17454578-which-one-do-i-need-the-stroohm-app-or-the-stroohm-platform 2026-10-15T11:36:58Z https://faq.stroohm.com/fr/articles/17454578-de-quoi-ai-je-besoin-la-stroohm-app-ou-le-stroohm-platform 2026-10-15T11:36:51Z https://faq.stroohm.com/nl/articles/17454578-welke-heb-ik-nodig-de-stroohm-app-of-het-stroohm-platform 2026-10-08T16:06:26Z https://faq.stroohm.com/en/articles/17454579-what-do-i-need-to-do-as-an-ev-driver-after-the-switch-to-the-new-platform 2026-10-15T11:35:43Z https://faq.stroohm.com/fr/articles/17454579-que-dois-je-faire-en-tant-que-conducteur-de-ve-apres-le-passage-a-la-nouvelle-plateforme 2026-10-15T11:35:37Z https://faq.stroohm.com/nl/articles/17454579-wat-moet-ik-als-ev-bestuurder-doen-na-de-overstap-naar-het-nieuwe-platform 2026-10-08T16:07:54Z https://faq.stroohm.com/en/articles/17454580-what-do-i-need-to-do-as-a-fleet-manager-after-the-switch-to-the-new-platform 2026-10-15T11:35:55Z https://faq.stroohm.com/fr/articles/17454580-que-dois-je-faire-en-tant-que-gestionnaire-de-flotte-apres-le-passage-a-la-nouvelle-plateforme 2026-10-15T11:35:49Z https://faq.stroohm.com/nl/articles/17454580-wat-moet-ik-als-fleetmanager-doen-na-de-overstap-naar-het-nieuwe-platform 2026-10-08T16:07:54Z https://faq.stroohm.com/en/articles/17454581-will-my-existing-charge-cards-and-rfid-badges-keep-working-on-the-new-platform 2026-10-15T11:35:17Z https://faq.stroohm.com/fr/articles/17454581-mes-cartes-de-recharge-et-badges-rfid-existants-continuent-ils-de-fonctionner-sur-la-nouvelle-plateforme 2026-10-15T11:35:11Z https://faq.stroohm.com/nl/articles/17454581-blijven-mijn-bestaande-laadpassen-en-rfid-badges-werken-op-het-nieuwe-platform 2026-10-08T16:07:54Z https://faq.stroohm.com/en/articles/17454582-what-is-monta-and-why-do-i-see-that-name-on-invoices-and-emails 2026-10-15T11:36:45Z https://faq.stroohm.com/fr/articles/17454582-qu-est-ce-que-monta-et-pourquoi-ce-nom-apparait-il-sur-mes-factures-et-e-mails 2026-10-15T11:36:39Z https://faq.stroohm.com/nl/articles/17454582-wat-is-monta-en-waarom-zie-ik-die-naam-op-facturen-en-e-mails 2026-10-08T16:06:27Z https://faq.stroohm.com/en/articles/17454584-can-i-keep-using-the-app-from-my-charging-station-s-manufacturer 2026-10-15T11:35:29Z https://faq.stroohm.com/fr/articles/17454584-puis-je-continuer-a-utiliser-l-application-du-fabricant-de-ma-borne-de-recharge 2026-10-15T11:35:23Z https://faq.stroohm.com/nl/articles/17454584-kan-ik-de-app-van-de-fabrikant-van-mijn-laadpaal-blijven-gebruiken 2026-10-08T16:07:55Z 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https://faq.stroohm.com/en/articles/17454826-how-do-i-turn-push-notifications-on-or-off 2026-10-15T11:47:37Z https://faq.stroohm.com/fr/articles/17454826-comment-activer-ou-desactiver-les-notifications-push 2026-10-15T11:47:31Z https://faq.stroohm.com/nl/articles/17454826-hoe-zet-ik-pushmeldingen-aan-of-uit 2026-10-08T16:06:52Z https://faq.stroohm.com/en/articles/17454827-how-do-i-request-my-data-or-delete-my-account 2026-10-15T11:47:12Z https://faq.stroohm.com/fr/articles/17454827-comment-demander-mes-donnees-ou-supprimer-mon-compte 2026-10-15T11:47:06Z https://faq.stroohm.com/nl/articles/17454827-hoe-vraag-ik-mijn-gegevens-op-of-verwijder-ik-mijn-account 2026-10-15T10:17:50Z https://faq.stroohm.com/en/articles/17454829-how-do-i-accept-an-invitation-to-join-a-company-account 2026-10-15T11:46:11Z https://faq.stroohm.com/fr/articles/17454829-comment-accepter-une-invitation-a-rejoindre-un-compte-d-entreprise 2026-10-15T11:46:04Z 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