Go through these points:
Balance: is your personal wallet negative or too low for the reservation? Top up or add a payment method.
Payment method: is your card still linked? After a failed payment, it is removed automatically.
Correct wallet: if you're charging privately, choose your personal wallet (Your team). If you're not allowed to charge with the company wallet at this charge point or in this country, also choose your personal wallet.
Invitation from your employer: have you accepted it? You can do so via Me > Notifications.
Charge point: is it available and online? A private charge point can only be used by people who have access to it.
Still not working? Use the chat or call via Me > Support.
Keywords:
can't charge | won't start | charging not working | error message | charging session won't start | checklist