STROOHM App
44 articles
- How do I start a charging session with the STROOHM App?
- How do I stop a charging session?
- How do I start a charging session via a QR code or NFC sticker?
- How do I turn on AutoCharge in the app?
- How do I charge at my own charging station via the app: charge now or schedule?
- Can I set my car to charge only up to 80%?
- Can I charge without a charge card?
- How do I contact support from the app?
- I can't start a charging session in the app. What can I check?
- How do I report a problem with a charge point via the app?
- Why is an amount reserved when I start charging?
- When does the reserved amount disappear from my card?
- How can I see what charging costs at a charge point?
- How do I use a discount code?
- Can I reserve a charge point?
- How do I get a receipt for a charging session?
- Where can I find my charging history in the app?
- What do I see in the Insights tab?
- How do I top up my wallet once?
- What is the STROOHM Shop and how can I pay there?
- My company wallet is blocked. Why is my personal wallet being used?
- Can I add my charge card or wallet to Apple Wallet?
- There is money in my wallet, but I can't charge because of 'insufficient credit'. Why?
- How do I turn auto top-up on or off?
- How do I add a credit card or Apple Pay to my personal wallet?
- My payment method suddenly disappeared from the app. Why?
- Can I charge and pay with my bank card or Apple Pay without topping up my wallet?
- How do I choose whether to pay with my company's wallet or my personal wallet?
- I have a private charge card and a company charge card. Are they billed separately?
- I can't charge because my wallet balance is negative. What should I do?
- I can't charge: no payment method is linked. What should I do?
- What is a wallet?