Skip to main content

Why don't I get a monthly invoice, only receipts?

After each transaction, you receive a receipt by email. If your account uses pay as you go, you only receive receipts and no monthly invoice. You only get monthly invoices when you pay by invoice.

You can find all receipts under Payment > Transactions. Download them per row via the action button, or click the three dots above the table and choose Export receipts.

Don't want to receive emails with receipts any more? In your personal account, under Email communication, turn off the Receipts switch.


Keywords:

receipt | proof of payment | no invoice | pay as you go | export receipts | payment slip | no monthly invoice

Did this answer your question?