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Who do I contact for an urgent problem with my STROOHM charge point?

Who to contact depends on who you are:

  • You are an employee: contact your fleet manager first.

  • You are a company with a STROOHM account: contact your account manager.

  • You are charging or using the app: in the STROOHM App, you can often get direct help via Me > Support.

For general questions about using your charge point, your charge card or the platform, fill in the form via www.stroohm.com/helpdesk.


Keywords:

urgent problem charge point | critical issue | charging station faulty | account manager | contact fleet manager | emergency

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