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I have a question. Should I go to the helpdesk or someone else?

The STROOHM helpdesk is there for all your questions, but depending on your question, you may get help faster elsewhere:

  • A quote or a price? Ask our sales team or request a quote via www.stroohm.com/offerte.

  • A question about your invoice? Submit a ticket via the helpdesk with the category Invoicing.

  • You can't charge at a public charge point from another provider? Call the operator of that charge point; the number is usually on the charging station.

  • Are you an employee with a question about your charge card, access or reimbursement? Contact your fleet manager first. They manage this in the STROOHM Platform.

For everything else: www.stroohm.com/helpdesk.


Keywords:

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