General questions
10 articles
- Is my charging station compatible with the app?
- When and how can I reach the STROOHM helpdesk?
- Which category do I choose in the helpdesk form?
- Who do I contact for an urgent problem with my STROOHM charge point?
- Who do I contact if I can't charge at a public charge point from another provider?
- I have a question. Should I go to the helpdesk or someone else?
- In which languages can I contact the helpdesk?
- How do I create a ticket with the STROOHM helpdesk?
- What information should I provide when reporting a problem?
- What is the difference between Driver Support in the app and the STROOHM helpdesk?