You can check this in your profile in the STROOHM App:
Tap Me at the bottom and choose Settings.
Tap Profile.
Check that your first name, last name, email address and mobile number are filled in correctly and completely.
You confirm your email address via the email you receive after entering it. You confirm your mobile number via a text message. An unconfirmed mobile number can block payouts from your wallet. This can also happen if your name contains special characters or numbers (e.g. a staff number in brackets).
A mobile number can only be linked to one account. If you get a message that it is already in use, contact the helpdesk.
Keywords:
email verified | mobile verified | phone number verification | sms code | check profile | payout blocked