Your account has been created for you. Do the following:
Download the STROOHM App.
Log in with the email address you used before. Don't know your password? Then choose Forgot password.
Complete your profile via Me > Settings > Profile (name, email address, country and region, address).
Do you receive a home charging reimbursement? Then also add your IBAN via Me > Settings > Profile > Bank account.
Do you also charge at your own expense (for example abroad)? Then add a payment method to your personal wallet. In the App, this wallet is still called Your team.
Your existing charge card simply keeps working.
Keywords:
migration | switch | new platform | what do I need to do | June 2026 | first login | iban | complete profile | password
