Open the charge point in the app and tap the question mark icon.
Tap Report this charger.
Choose a reason from the drop-down menu and describe the problem as clearly as possible.
Add photos or screenshots if you like.
Tap Submit report.
Need urgent help? Use Me > Support or submit a ticket via www.stroohm.com/helpdesk.
Keywords:
charger broken | report fault | report | defect | charge point problem