Go through these points:
Start: did you start the session with your charge card or in the app? At a private charge point, only users with access can charge.
Charging schedule: is a charging schedule or delayed start set, in the app or in your car?
Emergency stop and fuse: is the emergency stop pressed or has the fuse blown? See 'How do I reset the emergency stop of the charging station?'.
Connection: is the charging station 'offline'? See 'My charging station is offline or disconnected'.
Car: does your car charge at another charging station? Then check your car's charge limit.
Still not working? Contact support via Me > Support in the STROOHM App, or via the helpdesk.
Keywords:
not charging | car not charging | charging station does nothing | no power | charging session does not start | plugged in but not charging