This helps us help you faster. Include as much of the following as possible:
your charge card number and/or the charge point ID (and the brand);
the location of the charge point;
the date and time of your attempt;
the error message you saw (a screenshot helps);
the email address you log in with.
Report your problem via the STROOHM helpdesk.
Keywords:
information to provide | what to include | ticket details | report a problem | error message | charge card number