Skip to main content

What does 'Instant charge' mean and does it affect my reimbursement?

With Instant charge, every car automatically starts charging as soon as the cable is plugged in, without a charge card or app.

Whether your home sessions are then reimbursed depends on the settings of your charge point. A session you start with your charge card is reimbursed according to your employer's settings. Not sure? Ask your fleet manager or contact the helpdesk.

Are you a fleet manager? You can find the option on the platform at the charge point, under the Settings tab. Not all settings are editable; this depends on the model and your subscription.


Keywords:

instant charge | direct charging | plug and charge | automatic start | no reimbursement

Did this answer your question?